PAYMENT - I accept PayPal, credit cards, as well checks and money orders.
• PayPal checkout:
Click the "PayPal" button, and you will arrive at your PayPal login and payment page. PLEASE make sure that the address on your PayPal account is the correct one for us to ship to!
• Credit card payment:
Click "proceed to checkout" button from shopping cart, and fill out your credit card information, then "submit order".
• Check/money orders:
Please email me directly at firstname.lastname@example.org and request an invoice - items paid for by check/money order will ship as soon as funds have cleared.
SHIPPING - Lightweight free ship items are sent per first class mail with a USPS quoted delivery time of 2-3 days. Anything over 13oz (ex. large photo albums) are sent per media mail with a USPS quoted delivery time of 2-9 days. With multiple purchases, I will combine shipping.
If you need something by a certain date, please let me know per email BEFORE making your purchase! A domestic priority flat rate envelope for $6.80 is the next fastest option with a USPS quoted delivery time of 2 days, and I will have to add this cost to your order.
I pack and ship most orders on the same day, if order is received by about 3-4pm. Orders received later than that will go out in the next day's post. Here are the quotes directly from the post office for shipping times, but I am afraid that I cannot guarantee them. Usually the postal service is prompt and dependable. But every now and then there are exceptions, and Christmas is one of those times. For all orders from November through December please request priority shipping if you want to guarantee arrival in time for the holiday.
PRIORITY: 2 days (additional cost of $6.80);
1ST CLASS: 2-3 days (free);
MEDIA MAIL: 2-9 days (free).
EMAILS - I will send out one email notification, acknowledging the receipt of payment, and giving a shipping date. If you do not receive an email, please check your spam folder, or click the "Ask-Seller-A-Question" button seen in each listing to email me directly.
HANDMADE ITEMS - All handmade products are unique and one-of-a-kind. Please be aware that there may be small variations from product photos, as this is the nature of handmade goods. If you have any questions or concerns, please make sure to contact me before you make your purchase.
RETURNS - I want my customers to be as delighted with these products as I am. But if there is a problem of some kind, please email me ASAP to let me know. I will definitely work it out with you, and I do accept returns. But please make sure to review very carefully the item description before completing your purchase. Refund will be given for cost of original item(s), and buyer pays return shipping. Refund of original shipping cost depends on situation. If I made a blatant mistake, then I'll cover all costs. If you changed your mind, or did not read full listing with item specifics, shipping costs will not be refunded, sorry. Returns on free ship items will incur a 10% restocking fee. And merchant fees will also be deducted from refund amount.
QUESTIONS/FEEDBACK - Feel free to email me any time by clicking the "Ask-Seller-A-Question" button seen in each listing to email me directly with comments, feedback or questions - I would love to hear from you!
USE FACEBOOK TO CONNECT WITH US - At http://www.facebook.com/FairEarthPaperGifts. You can learn more about any scheduled markets; about our mission and places of production; as well as leave any comments, feedback, thoughts, suggestions, pictures, ideas, or share your own personal experiences for example with using or loving handmade paper!